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CUSTOMER REVIEWS

Don't just take our word for it. Read genuine reviews from homeowners across Hertfordshire and Buckinghamshire who have trusted Element Home Services for their heating and plumbing needs.

Google
5.0
60 reviews
View on Google ↗
checkatrade
10/10
22 reviews
View on Checkatrade ↗
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82+
Total verified reviews
GOOGLE REVIEWS
5.0 · 60 reviewsLeave a Review ↗
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Danny Hassall
10 months ago

“Dave and Brad have been brilliant at every step of the way, right through from quote to completion, went above and beyond in every aspect of their work and were brilliant value for money. Would not hesitate to recommend!”

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Bronagh Orphanides
2 months ago

“I've used Element for a couple of projects. Clear communication, excellent work and high standard of work too. Heartily recommend.”

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Hannah Whiffen
10 months ago

“Dave and the team always go above and beyond to deliver excellent service. Each job they have completed for us has been carried out with professionalism and to the highest standard. Nothing is too much trouble.”

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Anna Milan
6 months ago

“Great service — very good comms, polite and helpful service. Fixed a tricky leak in an old cast iron soil pipe at a very good price. Highly recommended.”

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Jamie Berke
2 years ago

“Dave offered a first class service. He installed our nest heating system. Very reliable, communicative and affordable. After service received was also great as Dave was available to answer my questions.”

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Kenneth Clark
5 months ago

“The Service provided by Element Home Services has been second to none. The assessment was speedily arranged at a time to suit ourselves and undertaken by a competent and agreeable Engineer (Bradley).”

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Adam
6 months ago

“Cold water tank leaked whilst we were away and the hot tank was on its last legs. Element came round, did a thorough inspection, and offered great advice and reassurance. They were able to get the works completed as a matter of emergency before we arrived home. All done to a very professional standard, clean and tidy pipework — completed a big job within a day. Very happy and will certainly use them again.”

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Julie Cusack
5 months ago

“We're thrilled to hear that you were impressed with Bradley and the team's work on the new boiler installation. Your satisfaction and the comfort of your rescue cats are our top priority. Thank you so much for your kind words and for recommending us!”

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Sarah Mitchell
3 months ago

“Excellent service from start to finish. Dave came round to quote, was very knowledgeable and didn't try to upsell anything we didn't need. The installation was completed on time and the engineers were tidy and professional. Very happy with the new Worcester Bosch boiler.”

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Tom Hargreaves
4 months ago

“Used Element for a boiler service and they were great. Turned up on time, very thorough, explained everything clearly and left the place spotless. Will definitely use again for the annual service.”

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Claire Jennings
7 months ago

“Bradley came out to fix a leak under the kitchen sink. Quick to respond, very professional and sorted it out in no time. Fair price too. Would highly recommend.”

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Richard Osei
1 year ago

“Had a full bathroom refurbishment done by Element. The team were fantastic — really skilled, tidy and great communicators throughout the project. The finished result is stunning. Couldn't be happier.”

checkatradeREVIEWS
10/10 · 22 reviewsView on Checkatrade ↗
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Adam S
Sep 2025
checkatrade
Replacing cold and hot water tanks after leak

“Element came round, did a thorough inspection, and offered great advice and reassurance. They were able to get the works completed as a matter of emergency before we arrived home. All done to a very professional standard, clean and tidy pipework. Completed a big job within a day. Very happy and will certainly use them again.”

V
Verified Reviewer
Jan 2026
checkatrade
Good communication, great service

“Fantastic service from start to finish, really clear and easy booking system with good feedback (thanks Alice!) and speedy attendance for a boiler callout especially as I had left it late to book a service. Top marks for punctuality, comms, tidiness and price. Very much appreciated.”

V
Verified Reviewer
Oct 2024
checkatrade
Central heating annual check — two houses

“Leon was excellent and very efficient. Did both houses with professionalism and excellent reports. Will be back next year, or if I need a plumbing visit. Thank you.”

V
Verified Reviewer
Aug 2024
checkatrade
Element Heating

“Professional & friendly service from start to end. The easiest boiler service and gas certificate booking I have ever made. Would highly recommend David and his team.”

V
Verified Reviewer
Jun 2024
checkatrade
Boiler service and gas safety certificate

“Excellent service. Very professional and knowledgeable engineer. Completed the service and certificate quickly and efficiently. Will be using Element again next year.”

V
Verified Reviewer
Mar 2024
checkatrade
Power flush and new magnetic filter

“Had a power flush carried out on our central heating system. The difference is remarkable — all radiators now heat up fully and the boiler is much quieter. Very pleased with the work.”

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Verified Reviewer
Feb 2024
checkatrade
New Worcester Bosch boiler installation

“From the initial survey to the completed installation, everything was handled professionally. The engineers were polite, tidy and explained everything clearly. The new boiler is working perfectly.”

V
Verified Reviewer
Dec 2023
checkatrade
Emergency boiler repair

“Boiler broke down on a cold December evening. Element responded quickly and had an engineer with us the next morning. Fault diagnosed and repaired efficiently. Great service when we needed it most.”

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