Are Element Home Services Gas Safe registered?

Yes. Element Home Services Ltd is Gas Safe registered (Registration No. 926711). All our engineers are fully qualified and legally authorised to work on gas appliances in the UK. You can verify us on the official Gas Safe Register website.

What areas do you cover?

We primarily serve Hertfordshire and Buckinghamshire, covering Hemel Hempstead, Aylesbury, Berkhamsted, Tring, St Albans, Watford, Chesham, Amersham, Rickmansworth, Bushey, Chorleywood and surrounding areas. If you're unsure, contact us on 01296 914459 and we'll confirm.

Do you offer boiler finance?

Yes. We offer flexible finance options through Phoenix Financial Consultants Limited, allowing you to spread the cost of a new boiler from as little as £20 per month. Finance is subject to status and credit checks.

What boiler brands do you install?

Our engineers are experienced installing all major A-rated boiler brands including Worcester Bosch, Vaillant, Ideal, Viessmann and Glow-worm. Every installation includes a magnetic filter, limescale filter, chemical flush and free compatible room thermostat.

Do you provide landlord gas safety certificates (CP12)?

Yes. We provide CP12 landlord gas safety certificates, annual boiler servicing and emergency boiler breakdown services across Hertfordshire and Buckinghamshire.

How long does a boiler installation take?

Most straightforward combi boiler replacements are completed within a single day. More complex installations such as system conversions or new installations may take two days. We'll give you an accurate timeframe when we assess your property.

How much does a new boiler cost?

A-rated combi boilers start from £1,999 fully installed, depending on your property type, number of bedrooms and boiler location. Use our instant quote wizard on the website for an estimated price in under 2 minutes, or call us on 01296 914459.

What is power flushing and do I need it?

Power flushing is a professional cleaning process that removes sludge, rust and limescale from your central heating system. It is strongly recommended before any new boiler installation in systems older than 10 years, and is required to maintain most new boiler warranties.

Do I need to be MCS registered to install a heat pump?

MCS registration is required if you want to claim the Boiler Upgrade Scheme (BUS) government grant. We are not currently MCS registered, which means our customers cannot claim the BUS grant through us. However, every system we install is designed and signed off by the manufacturer, ensuring correct specification, performance, and warranty validity. We will always be transparent about this so you can make an informed decision.

What is the Boiler Upgrade Scheme (BUS) grant?

The Boiler Upgrade Scheme offers a £7,500 government grant towards the cost of a qualifying air source heat pump installation. This grant is only available through MCS-registered installers. If accessing the BUS grant is a priority for you, we will advise you accordingly. For customers who do not require the grant, our installations offer excellent value and full manufacturer backing.

How is the system designed and sized?

Every installation we carry out is designed by the heat pump manufacturer based on a detailed heat loss calculation for your property. The manufacturer signs off the design, confirming the correct unit size, flow temperatures, and hydraulic configuration. This ensures the system performs as expected and that the manufacturer's warranty is fully valid.

Will a heat pump work with my existing radiators?

In many cases, yes. Modern heat pumps can operate at higher flow temperatures than older models, making them compatible with standard radiator systems. During our free survey we assess your radiators and may recommend upsizing a small number of them to optimise performance. We'll give you a clear picture of what's involved before you commit.

How much does an air source heat pump cost to install?

Installation costs typically range from £8,000 to £15,000 depending on the size of your property, the heat pump model, and whether any additional work (such as a new hot water cylinder or upgraded radiators) is required. We provide a detailed, itemised quote following a free survey. Finance options are available to spread the cost.

How much will it cost to run?

Running costs depend on your electricity tariff, the efficiency of the system (measured as the Seasonal Coefficient of Performance, or SCOP), and how well insulated your home is. Homes switching from oil or LPG heating often see meaningful savings. We provide realistic running cost estimates during the survey based on your specific property and usage patterns.

Do I need planning permission?

In most cases, installing an air source heat pump falls under permitted development and does not require planning permission. Exceptions apply for listed buildings, flats, and some conservation areas. We'll advise you on this during the survey.

How long does installation take?

A standard air source heat pump installation typically takes two to three days. This includes installing the outdoor unit, connecting to the internal heating system, fitting or connecting the hot water cylinder, and commissioning the system.

What maintenance does a heat pump need?

Heat pumps require minimal maintenance compared to gas boilers. An annual service — checking refrigerant levels, electrical connections, and system performance — is recommended to keep the unit running efficiently and to maintain the manufacturer's warranty. We offer annual servicing plans for all our installations.

Air source heat pump installation by Element Home Services

AIR SOURCE
HEAT PUMPS

Renewable heating for Hertfordshire & Buckinghamshire homes. Qualified installers with manufacturer design and sign-off on every system.

Call 01296 914459

Important note: We are qualified heat pump installers but are not currently MCS registered. This means customers cannot claim the government Boiler Upgrade Scheme (BUS) grant through us. Every system is designed and signed off by the manufacturer, ensuring correct specification and full warranty validity. We'll always be upfront about this so you can make the right choice for your home.

Qualified Heat Pump Installers

Manufacturer Design & Sign-Off

Gas Safe Registered (No. 926711)

Finance Available

60+ 5-Star Google Reviews

Element Renewables

HEAT YOUR HOME
WITH RENEWABLE ENERGY

Air source heat pumps are one of the most effective ways to reduce your home's carbon footprint and cut your reliance on fossil fuels. Element Home Services — through our Element Renewables division — now offers professional ASHP installation across Hertfordshire and Buckinghamshire. Our engineers are fully qualified to install heat pump systems, and every installation is designed and signed off by the manufacturer to ensure optimal performance and warranty validity.

🌿

Up to 300% Efficient

Modern ASHPs deliver 3 units of heat for every 1 unit of electricity consumed — far more efficient than a gas boiler.

💷

Reduce Energy Bills

Lower running costs compared to oil, LPG and direct electric heating, especially with an off-peak electricity tariff.

🏡

Works in Most UK Homes

Compatible with radiators, underfloor heating and hot water cylinders. We assess your property to confirm suitability.

🔧

Qualified Installers

Our engineers are fully qualified to install heat pump systems. Manufacturer design and sign-off ensures the system is correctly specified.

📐

Manufacturer-Designed Systems

Every installation is designed and signed off by the manufacturer, guaranteeing correct sizing, performance and warranty validity.

🌡️

Year-Round Hot Water

ASHPs provide domestic hot water as well as space heating, replacing your boiler entirely or working alongside it.

🔇

Quiet & Unobtrusive

Modern units are designed to operate quietly and can be installed in a variety of outdoor locations.

📅

Annual Servicing Available

Keep your heat pump running at peak efficiency with our annual servicing and maintenance plans.

Everything You Need to Know

HEAT PUMPS
EXPLAINED

What Is an Air Source Heat Pump?

An air source heat pump (ASHP) is a renewable heating system that extracts heat energy from the outside air — even at temperatures as low as -20°C — and uses it to heat your home and hot water. Because it moves heat rather than generating it by burning fuel, it can achieve efficiencies of 250–350%, making it one of the most cost-effective ways to heat a home when paired with the right electricity tariff.

Our Installation Approach

We are qualified heat pump installers. While we are not currently MCS (Microgeneration Certification Scheme) registered, every system we install is designed and signed off by the manufacturer. This means the system is correctly sized for your property, the hydraulics are properly specified, and the manufacturer's warranty remains fully valid. We work closely with leading heat pump brands to ensure every installation meets the highest technical standards.

Is Your Home Suitable?

ASHPs work best in well-insulated properties, but modern high-temperature heat pumps are increasingly compatible with older homes and standard radiator systems. During our free survey we assess your property's heat loss, existing heating distribution, hot water requirements, and available outdoor space to determine the best system and whether any upgrades (such as additional insulation or larger radiators) would improve performance.

Finance & Running Costs

Heat pump installations are a significant investment, typically ranging from £8,000–£15,000 depending on property size and system complexity. We offer flexible finance options to spread the cost. Running costs depend on your electricity tariff, but many customers on smart or off-peak tariffs see substantial savings compared to oil or LPG heating. We'll provide honest, realistic running cost estimates during your survey.

MANUFACTURER DESIGN
& SIGN-OFF

One of the most common causes of heat pump underperformance is incorrect sizing. Too small and the system struggles to heat the home; too large and it short-cycles, reducing efficiency and lifespan. We eliminate this risk by working directly with the manufacturer on every installation.

Here's how it works: We carry out a detailed survey of your property, including a room-by-room heat loss calculation. This data is submitted to the manufacturer, who designs the system — specifying the correct unit, flow temperatures, cylinder size, and hydraulic configuration. The manufacturer then signs off the design before installation begins. This means your system is correctly specified, your warranty is fully valid, and you have the manufacturer's backing behind every element of the installation.

Please note: We are not currently MCS registered. Customers wishing to claim the Boiler Upgrade Scheme (BUS) grant of £7,500 will need to use an MCS-registered installer. We will always make this clear during your free survey so you can make a fully informed decision.

Our Process

HOW IT WORKS

Free Survey

We visit your property, carry out a heat loss calculation, and assess your existing heating system, hot water setup, and available outdoor space.

Manufacturer Design

Your survey data is submitted to the manufacturer, who designs and sizes the system — specifying the correct unit, cylinder, and hydraulic layout.

Detailed Quote

You receive a clear, itemised written quote based on the manufacturer's design. We explain all options, costs, and realistic running cost estimates.

Professional Installation

Our qualified engineers install the system to the manufacturer's specification, ensuring correct commissioning and full warranty validity.

Handover & Support

We walk you through the controls, register the warranty, and remain available for annual servicing and ongoing support.

FAQs

FREQUENTLY ASKED
QUESTIONS ABOUT HEAT PUMPS

Coverage

AREAS WE COVER FOR
HEAT PUMP INSTALLATION

We install air source heat pumps across Hertfordshire, Buckinghamshire, and Milton Keynes & Bedfordshire. Click your area for local availability.

READY TO EXPLORE
HEAT PUMP HEATING?

Book a free, no-obligation survey. We'll assess your property, explain your options honestly, and provide a detailed quote — including realistic running cost estimates.

Call 01296 914459

AIR SOURCE
HEAT PUMPS

HEAT YOUR HOME
WITH RENEWABLE ENERGY

HEAT PUMPS
EXPLAINED

What Is an Air Source Heat Pump?

Our Installation Approach

Is Your Home Suitable?

Finance & Running Costs

MANUFACTURER DESIGN
& SIGN-OFF

HOW IT WORKS

Free Survey

Manufacturer Design

Detailed Quote

Professional Installation

Handover & Support

FREQUENTLY ASKED
QUESTIONS ABOUT HEAT PUMPS

AREAS WE COVER FOR
HEAT PUMP INSTALLATION

Berkhamsted

Hemel Hempstead

Watford

St Albans

Aylesbury

Chesham

Amersham

Tring

Rickmansworth

Bushey

Chorleywood

Harpenden

Milton Keynes

High Wycombe

Kings Langley

Leighton Buzzard

All Areas

RELATED SERVICES

Boiler Installation

Underfloor Heating

Smart Thermostats

Central Heating

All Services

READY TO EXPLORE
HEAT PUMP HEATING?

AIR SOURCEHEAT PUMPS

HEAT YOUR HOMEWITH RENEWABLE ENERGY

HEAT PUMPSEXPLAINED

What Is an Air Source Heat Pump?

Our Installation Approach

Is Your Home Suitable?

Finance & Running Costs

MANUFACTURER DESIGN& SIGN-OFF

HOW IT WORKS

Free Survey

Manufacturer Design

Detailed Quote

Professional Installation

Handover & Support

FREQUENTLY ASKEDQUESTIONS ABOUT HEAT PUMPS

AREAS WE COVER FORHEAT PUMP INSTALLATION

Berkhamsted

Hemel Hempstead

Watford

St Albans

Aylesbury

Chesham

Amersham

Tring

Rickmansworth

Bushey

Chorleywood

Harpenden

Milton Keynes

High Wycombe

Kings Langley

Leighton Buzzard

All Areas

RELATED SERVICES

Boiler Installation

Underfloor Heating

Smart Thermostats

Central Heating

All Services

READY TO EXPLOREHEAT PUMP HEATING?

AIR SOURCE
HEAT PUMPS

HEAT YOUR HOME
WITH RENEWABLE ENERGY

HEAT PUMPS
EXPLAINED

MANUFACTURER DESIGN
& SIGN-OFF

FREQUENTLY ASKED
QUESTIONS ABOUT HEAT PUMPS

AREAS WE COVER FOR
HEAT PUMP INSTALLATION

READY TO EXPLORE
HEAT PUMP HEATING?